Accounts payable · Production

Milaha accelerates invoice processing time by 64% with ABBYY intelligent document processing and Blue Prism RPA

The problem

Milaha's mailroom received hundreds of invoices daily in paper and digital format. Two staff manually sorted and routed them to five department staff who manually entered and reconciled each invoice in satellite subsystems, then keyed them again into an ERP for payment — creating duplicate data entry, errors, and lengthy processing times.

Workflow diagram · grounded in source
1
Invoice receipt trigger
trigger
“The company receives hundreds of invoices each day—in both paper and digital format.”
2
Document classification and extraction
ai_action
“ABBYY's intelligent document processing solution connects with Blue Prism's RPA platform to automate the document classification and extraction of the invoice data by reading each invoice and outputting the data into a file to be processed.”
3
Handoff to digital workforce
integration
“FlexiCapture for Invoices integrates with Blue Prism, passing the invoices to their digital workforce”
4
Validation and reconciliation
validation
“which validates and reconciles the invoices in corresponding subsystems”
5
ERP payment output
output
“Once verified and reconciled, data is fed into the ERP platform by a digital worker for payment processing.”
Reported outcome

Intelligent document processing combined with RPA delivered a 64% reduction in invoice processing time, increased employee productivity and throughput, and reduced errors through automated routing and processing.

Reported metrics
Invoice processing time64%
Employee productivity and throughputincreases employee productivity and throughput
Invoice processing errorsReduction in errors
Audit trail compliancecompliance-ready audit trails
Reported stack
ABBYYFlexiCapture for InvoicesBlue PrismERP platform
Source
https://www.abbyy.com/customer-stories/milaha-accelerates-processing-time-for-hundreds-of-invoices-each-day-with-intelligent-automation/
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Intelligent document processing combined with RPA delivered a 64% reduction in invoice processing time, increased employee productivity and throughput, and reduced errors through automated routing and processing.

What tools did this team use?

ABBYY, FlexiCapture for Invoices, Blue Prism, ERP platform.

What results were reported?

Invoice processing time: 64%; Employee productivity and throughput: increases employee productivity and throughput; Invoice processing errors: Reduction in errors; Audit trail compliance: compliance-ready audit trails (source-reported, not independently verified).

How is this accounts payable AI workflow structured?

Invoice receipt trigger → Document classification and extraction → Handoff to digital workforce → Validation and reconciliation → ERP payment output.