Accounts payable · Production

Modigent uses Stampli to empower vendor self-service and scale AP operations without adding headcount

The problem

Modigent's small AP team was overwhelmed by constant vendor calls and emails asking about invoice statuses and payment timelines, with no sustainable path to scale headcount across a growing portfolio of 16 operating companies and thousands of vendors.

Workflow diagram · grounded in source
1
Vendor inquiry arrives
trigger
“Vendor inquiries overwhelmed the team, with constant requests for invoice statuses, payment timelines and other information.”
2
Vendor self-service portal
output
“Stampli lets customers create a unique portal for every vendor, with self-service options that let vendors submit invoices, track payment status and receive real-time notifications about estimated payment dates.”
3
AI-powered PO matching
ai_action
“Stampli's AI-powered PO matching sped up processing times.”
4
In-system vendor messaging
integration
“Stampli enables its users to send messages to vendors within its system, creating major efficiencies because AP team members don't need to switch to a different communications channel to ask a vendor a question about an invoice. This ens…”
5
Multi-system data sync
integration
“We needed something that was flexible enough to be able to get data not only from Sage, but also to collect that data from those two systems of engagement.”
6
Automated document compliance
integration
“manage ongoing document compliance through automated document collection and tracking”
Reported outcome

Stampli's vendor self-service portal and AI-powered PO matching freed the equivalent of 2-3 staff from fielding vendor inquiries, enabled around-the-clock vendor access to invoice and payment information, and allowed Modigent to plan expanding its vendor base without growing the vendor relations team.

Reported metrics
Staff freed from vendor inquiries2-3 people
headcount avoided without Stamplifive more people
Vendor self-service availability24/7 vendor self-service
Invoice processing speedsped up processing times
Show all 6 reported metrics
staff freed from vendor inquiries2-3 people
headcount avoided without Stamplifive more people
vendor self-service availability24/7 vendor self-service
invoice processing speedsped up processing times
vendor scale without headcount growthnot planning to grow our vendor relations team
inbound vendor questions preventedprevented so many questions from hitting the team
Reported stack
StampliStampli PaymentsSage IntacctProcoreBuildOps
Source
https://www.stampli.com/case-studies/modigent/
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Stampli's vendor self-service portal and AI-powered PO matching freed the equivalent of 2-3 staff from fielding vendor inquiries, enabled around-the-clock vendor access to invoice and payment information, and allowed…

What tools did this team use?

Stampli, Stampli Payments, Sage Intacct, Procore, BuildOps.

What results were reported?

Staff freed from vendor inquiries: 2-3 people; headcount avoided without Stampli: five more people; Vendor self-service availability: 24/7 vendor self-service; Invoice processing speed: sped up processing times (source-reported, not independently verified).

How is this accounts payable AI workflow structured?

Vendor inquiry arrives → Vendor self-service portal → AI-powered PO matching → In-system vendor messaging → Multi-system data sync → Automated document compliance.

Related accounts payable cases