Paradox conversational AI reduces NCS Group's interview scheduling time by 83%
NCS Group contracted three employees to handle interview scheduling for 500 candidates weekly, and recruiters were held back by manual processes and a poor experience that led to candidate dropoff.
Integrating Paradox with SAP SuccessFactors delivered conversational AI as a 24/7 hiring assistant, eliminating manual hiring tasks and yielding an 83% decrease in time to schedule, a 26% decrease in interview cancellations, and more than 24,000 candidate applications processed.
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Frequently asked questions
What did this team achieve with this AI workflow?
Integrating Paradox with SAP SuccessFactors delivered conversational AI as a 24/7 hiring assistant, eliminating manual hiring tasks and yielding an 83% decrease in time to schedule, a 26% decrease in interview cancell…
What tools did this team use?
Paradox, SAP SuccessFactors.
What results were reported?
Decrease in time to schedule: 83%; Decrease in interview cancellations: 26%; Candidate applications processed: more than 24,000; staff contracted for scheduling (pre-Paradox): three (source-reported, not independently verified).
How is this recruiting AI workflow structured?
High-volume scheduling trigger → Conversational AI hiring assistant → SAP SuccessFactors integration → Candidate applications processed.