Recruiting · Production

NTT DATA transforms talent strategy with Eightfold AI and SAP SuccessFactors

The problem

NTT DATA lacked clear visibility into workforce skills and bench availability, making it difficult to staff projects efficiently and fill open roles without relying on external hires.

Workflow diagram · grounded in source
1
Skills-based strategy trigger
trigger
“NTT DATA recognized an opportunity to adopt a skills-based talent strategy to transform talent acquisition and gain insights into the skills and availability of its workforce”
2
In-house skills visibility
ai_action
“We now have a clear view of the skills we have in-house”
3
Bench resource role matching
ai_action
“we're able to find roles for our bench resources much faster — which is much more efficient and cost-effective than bringing in new talent”
4
Employee nominations and referrals
output
“NTT DATA has significantly increased employee self-nominations and referral rates to help fill roles and staff projects with the most skilled candidates”
5
Internal placement improvement
output
“52% improvement in internal placement, engaging more existing talent and reducing cost and time to fill open roles”
Reported outcome

NTT DATA achieved a 128% improvement in employee self-nominations, a 124% increase in employee referrals, and a 52% improvement in internal placement, enabling faster and more cost-effective staffing from existing talent.

Reported metrics
Employee self-nominations improvement128%
Employee referrals increase124%
Internal placement improvement52%
Bench resource placement speedfind roles for our bench resources much faster
Show all 5 reported metrics
employee self-nominations improvement128%
employee referrals increase124%
internal placement improvement52%
bench resource placement speedfind roles for our bench resources much faster
cost-effectiveness vs. external hiringmuch more efficient and cost-effective than bringing in new talent
Reported stack
Eightfold AISAP SuccessFactors
Source
https://eightfold.ai/customers/customer-stories/ntt-data-enhance-recruitment-and-internal-placement-with-ai
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

NTT DATA achieved a 128% improvement in employee self-nominations, a 124% increase in employee referrals, and a 52% improvement in internal placement, enabling faster and more cost-effective staffing from existing tal…

What tools did this team use?

Eightfold AI, SAP SuccessFactors.

What results were reported?

Employee self-nominations improvement: 128%; Employee referrals increase: 124%; Internal placement improvement: 52%; Bench resource placement speed: find roles for our bench resources much faster (source-reported, not independently verified).

How is this recruiting AI workflow structured?

Skills-based strategy trigger → In-house skills visibility → Bench resource role matching → Employee nominations and referrals → Internal placement improvement.