Recruiting · Production

OneDigital reduces $120,000 annual interview scheduling costs with Paradox conversational AI

The problem

OneDigital's talent acquisition team spent 40% of their time on back-office administrative tasks like interview scheduling rather than high-value work, creating a scalability bottleneck as the company grew through rapid acquisitions.

Workflow diagram · grounded in source
1
Candidate initiates scheduling
trigger
“automate interview scheduling and empower candidates to reschedule instantly”
2
Conversational AI automates scheduling
ai_action
“implemented Paradox's conversational AI to automate interview scheduling”
3
Unified talent stack integration
integration
“integrating Workday, HiredScore, and Paradox under one single system — empowering recruiters to create an exceptional candidate experience”
4
Exceptional experience delivered
output
“a significantly better experience for both hiring managers and candidates — providing OneDigital with a competitive hiring advantage”
Reported outcome

OneDigital reduced their annual interview scheduling expense to nearly nothing and achieved a significantly better experience for hiring managers and candidates, redeploying salary hours into more strategic areas.

Reported metrics
Recruiter time on back-office admin tasks40%
Annual interview scheduling expense$120,000
TA tech stack costsReduction in TA tech stack costs
Hiring manager and candidate experiencesignificantly better experience
Reported stack
ParadoxWorkdayHiredScore
Source
https://www.paradox.ai/case-studies/one-digital
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

OneDigital reduced their annual interview scheduling expense to nearly nothing and achieved a significantly better experience for hiring managers and candidates, redeploying salary hours into more strategic areas.

What tools did this team use?

Paradox, Workday, HiredScore.

What results were reported?

Recruiter time on back-office admin tasks: 40%; Annual interview scheduling expense: $120,000; TA tech stack costs: Reduction in TA tech stack costs; Hiring manager and candidate experience: significantly better experience (source-reported, not independently verified).

How is this recruiting AI workflow structured?

Candidate initiates scheduling → Conversational AI automates scheduling → Unified talent stack integration → Exceptional experience delivered.

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