Recruiting · Production
Pfizer uses Olivia AI assistant to schedule interviews in a median 4.5 minutes with 92% scheduled rate
The problem
Pfizer's recruiters were manually playing phone tag to set up interviews, which was slow enough that top candidates were accepting offers from other employers before Pfizer could reach them.
Workflow diagram · grounded in source
1
Olivia personalizes recruiting
trigger
“Pfizer now uses conversational software, powered by an AI assistant named Olivia, to personalize its recruiting”
2
24/7 automated candidate engagement
ai_action
“Olivia automatically engages with candidates 24/7”
3
Application tailored to candidate
ai_action
“tailors each application to the individual candidate”
4
Interview scheduled
output
“4.5min
Median time to schedule an interview”
Reported outcome
With Olivia handling candidate engagement 24/7, Pfizer now achieves a median interview scheduling time of 4.5 minutes and a 92% interview scheduled rate.
Reported metrics
Median time to schedule an interview4.5min
Interview scheduled rate92%
Reported stack
Oliviaconversational software
Frequently asked questions
What did this team achieve with this AI workflow?
With Olivia handling candidate engagement 24/7, Pfizer now achieves a median interview scheduling time of 4.5 minutes and a 92% interview scheduled rate.
What tools did this team use?
Olivia, conversational software.
What results were reported?
Median time to schedule an interview: 4.5min; Interview scheduled rate: 92% (source-reported, not independently verified).
How is this recruiting AI workflow structured?
Olivia personalizes recruiting → 24/7 automated candidate engagement → Application tailored to candidate → Interview scheduled.