Reform reduces customs entry processing time from 60 minutes to 10–15 minutes at Interlink Trade Services
Interlink's entry specialists spent the majority of each day on manual, line-by-line data entry and document cross-checking across emails, invoices, packing lists, BOLs, and ABI screens, with complex filings routinely exceeding an hour and leaving little capacity for auditing, compliance guidance, or client consulting.
Reform reduced hands-on entry processing time from roughly 60 minutes to 10–15 minutes for complex entries and from around 30 minutes to 5–10 minutes for simpler ones, enabling the team to shift focus toward auditing, training, and proactive client consulting while absorbing high-volume days with consistent quality.
Frequently asked questions
What did this team achieve with this AI workflow?
Reform reduced hands-on entry processing time from roughly 60 minutes to 10–15 minutes for complex entries and from around 30 minutes to 5–10 minutes for simpler ones, enabling the team to shift focus toward auditing,…
What tools did this team use?
Reform, ABI.
What results were reported?
Hands-on entry processing time (complex entries): from roughly 60 minutes to 10–15 minutes; Entry processing time (simpler entries): around 30 minutes to as little as 5–10 minutes; Manual processing time: reduced our manual processing time significantly (source-reported, not independently verified).
How is this data entry ops AI workflow structured?
Shipment packet received → AI extracts and structures data → Specialist reviews draft → Transmit to ABI as EDI.