Clinical documentation · Production

Riverside Health decreases burnout rate 55% with Abridge

The problem

Riverside Health needed to address clinician burnout and cognitive load by improving the clinical documentation process.

Workflow diagram · grounded in source
1
Ambient documentation capture
ai_action
“ambient clinical documentation solutions”
2
Pilot then broad deployment
output
“Following a successful two-month pilot, Riverside chose to deploy Abridge to an expanding number of clinicians”
Reported outcome

Abridge achieved a 55% decrease in burnout rate and a 61% reduction in cognitive load, while enabling clinicians to develop deeper relationships with patients.

Reported metrics
Burnout rate55%
Cognitive load61%
Reported stack
Abridge
Source
https://www.abridge.com/case-study/riverside-health
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Abridge achieved a 55% decrease in burnout rate and a 61% reduction in cognitive load, while enabling clinicians to develop deeper relationships with patients.

What tools did this team use?

Abridge.

What results were reported?

Burnout rate: 55%; Cognitive load: 61% (source-reported, not independently verified).

How is this clinical documentation AI workflow structured?

Ambient documentation capture → Pilot then broad deployment.