Recruiting ·

SmartLynx Airlines cuts recruitment times with HireVue

The problem

SmartLynx Airlines' small talent acquisition team faced an unsustainable interview load as the airline aggressively scaled post-COVID, with manual phone screens leading directly to all-day back-to-back online meetings and initial hiring stages taking up to 6 weeks.

First attempt

Before HireVue, the process jumped directly from phone screens to full online meetings with no asynchronous screening step, forcing recruiters into continuous full-day interview sessions.

Workflow diagram · grounded in source
1
CV review and invite sent
trigger
“SmartLynx are now able to review CVs and immediately send HireVue interviews to the candidates.”
2
Candidate records video
output
“Candidates complete their videos on average in 3 days”
3
Hiring manager video review
human_review
“The hiring managers then review them and decide if they want to progress the candidate to a live interview.”
4
Psychometric or cognitive testing
human_review
“Only then is time invested into psychometric or cognitive testing.”
Reported outcome

HireVue compressed initial recruitment stages from up to 6 weeks to one week, saved recruiters 2–4 hours per day, expanded candidate reach to 66 countries, and achieved an 88.4% CSAT score from candidates.

Reported metrics
Recruiter time saved per day2 - 4 hours per recruiter per day
Initial recruitment stage durationcompressed into one week
Previous initial stage durationup to 6 weeks
Candidate video completion time3 days on average
Show all 7 reported metrics
recruiter time saved per day2 - 4 hours per recruiter per day
initial recruitment stage durationcompressed into one week
previous initial stage durationup to 6 weeks
candidate video completion time3 days on average
recruiter evaluation timeaverage of 1.5 days
countries reached for applications66 different countries
candidate CSAT score88.4%
Reported stack
HireVue
Source
https://www.hirevue.com/case-studies/smartlynx-airlines
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

HireVue compressed initial recruitment stages from up to 6 weeks to one week, saved recruiters 2–4 hours per day, expanded candidate reach to 66 countries, and achieved an 88.4% CSAT score from candidates.

What tools did this team use?

HireVue.

What results were reported?

Recruiter time saved per day: 2 - 4 hours per recruiter per day; Initial recruitment stage duration: compressed into one week; Previous initial stage duration: up to 6 weeks; Candidate video completion time: 3 days on average (source-reported, not independently verified).

What failed first in this deployment?

Before HireVue, the process jumped directly from phone screens to full online meetings with no asynchronous screening step, forcing recruiters into continuous full-day interview sessions.

How is this recruiting AI workflow structured?

CV review and invite sent → Candidate records video → Hiring manager video review → Psychometric or cognitive testing.