Accounts payable · Production

Strawberry Hotels achieves 1.2-minute invoice processing at 96% accuracy with Vic.ai

The problem

Strawberry needed to modernize their finance operations to reduce costs and automate invoice processing while managing multiple hotel brands, facing challenges in coding invoices and allocating costs, and experiencing seasonal underutilization of the AP team.

Workflow diagram · grounded in source
1
Incoming invoice arrives
trigger
“a front-end system for processing incoming invoices integrated into their ERP solution, Oracle Netsuite”
2
Autopilot autonomous processing
ai_action
“Vic.ai's Autopilot feature enables full automation and autonomy without the need for template or rule setup, streamlining the AP process. The system's flexibility eliminates the need for constant updates when new invoice formats or vendo…”
3
Invoice validation and comparison
validation
“The solution allows invoice validation, comparison, and approval by Strawberry's 900 approvers through a mobile app”
4
Approver review via mobile app
human_review
“approval by Strawberry's 900 approvers through a mobile app”
5
ERP sync to Oracle NetSuite
integration
“Vic.ai integrates with their ERP, Oracle NetSuite, to process incoming invoices with less manual work and cost”
Reported outcome

Strawberry achieved an average invoice processing time of 1.2 minutes at 96% accuracy and reduced approval time to less than 2 days, freeing up the AP team for more value-adding work.

Reported metrics
Invoice processing time1.2 minutes
Invoice processing accuracy96%
Approval timeless than 2 days
invoice processing time before Vic.ai10 min
Show all 6 reported metrics
invoice processing time1.2 minutes
invoice processing accuracy96%
approval timeless than 2 days
invoice processing time before Vic.ai10 min
annual invoice volume600,000
team time freed for value-adding workfree up our team's time for more value-adding work
Reported stack
Vic.aiPropell.aiOracle NetSuite
Source
https://www.vic.ai/resources/case-studies/revolutionizing-finance-operations-how-nordic-choice-hotels-increased-efficiency-and-accuracy-with-vic-ais-ai-driven-solution
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Strawberry achieved an average invoice processing time of 1.2 minutes at 96% accuracy and reduced approval time to less than 2 days, freeing up the AP team for more value-adding work.

What tools did this team use?

Vic.ai, Propell.ai, Oracle NetSuite.

What results were reported?

Invoice processing time: 1.2 minutes; Invoice processing accuracy: 96%; Approval time: less than 2 days; invoice processing time before Vic.ai: 10 min (source-reported, not independently verified).

How is this accounts payable AI workflow structured?

Incoming invoice arrives → Autopilot autonomous processing → Invoice validation and comparison → Approver review via mobile app → ERP sync to Oracle NetSuite.

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