Clinical documentation · Production

Summer Health uses GPT-4 to reduce pediatric visit note time 5x

The problem

Pediatricians spent over half their time on administrative tasks like writing visit notes, which took time away from patient care and led to burnout. Parents often experienced delays receiving notes that were full of medical jargon and hard to understand.

Workflow diagram · grounded in source
1
Pediatrician records observations
trigger
“After a pediatrician writes down their observations during the visit, an LLM could summarize this text into clear, jargon-free notes that could be easily shared”
2
GPT-4 generates visit note
ai_action
“uses GPT-4 to automatically generate visit notes from a doctor's detailed written observations”
3
Pediatrician reviews note
human_review
“Notes are then quickly reviewed by the pediatrician before being shared with parents”
4
Notes delivered to parents
output
“clear, jargon-free notes that could be easily shared”
5
Expert feedback improves model
feedback_loop
“continues to improve the model based on expert feedback”
Reported outcome

GPT-4-generated visit notes cut note-taking time 5x — from 10 minutes to 2 minutes per note — and reduced delays in completing visit notes by 400%, while parent feedback was overwhelmingly positive.

Reported metrics
Note-taking time reduction5x
Time per visit note before10 minutes
Time per visit note after2 minutes
Visit note completion delay reduction400%
Show all 6 reported metrics
note-taking time reduction5x
time per visit note before10 minutes
time per visit note after2 minutes
visit note completion delay reduction400%
provider time on administrative tasksover 50%
parent satisfactionoverwhelmingly positive
Reported stack
GPT-4OpenAI
Source
https://openai.com/index/summer-health/
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

GPT-4-generated visit notes cut note-taking time 5x — from 10 minutes to 2 minutes per note — and reduced delays in completing visit notes by 400%, while parent feedback was overwhelmingly positive.

What tools did this team use?

GPT-4, OpenAI.

What results were reported?

Note-taking time reduction: 5x; Time per visit note before: 10 minutes; Time per visit note after: 2 minutes; Visit note completion delay reduction: 400% (source-reported, not independently verified).

How is this clinical documentation AI workflow structured?

Pediatrician records observations → GPT-4 generates visit note → Pediatrician reviews note → Notes delivered to parents → Expert feedback improves model.

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