Recruiting · Production

Walmart Retail Associate Assessment supports 400,000 hires in 4 months with HireVue

The problem

Walmart needed to screen more than 3 million applicants annually across 4,700 stores and then dramatically accelerated hiring to over 400,000 new hires in four months during COVID-19, requiring a scalable, objective screening tool.

Workflow diagram · grounded in source
1
Candidate completes Virtual Job Tryout
trigger
“Candidates can complete a Virtual Job Tryout as a seamless part of the hiring process on any device they choose”
2
Realistic job previews and simulations
ai_action
“Candidates have the opportunity to immerse themselves in realistic job previews and job simulations while learning more about the role, the company, and the employment experience. They gain the insights they need to decide if the job and…”
3
Automated multi-method assessment screening
ai_action
“Modern Hire's (now part of HireVue) pre-employment assessments provide an objective, consistent and automated method for screening candidates at scale”
4
Performance driver scoring
ai_action
“Retail pre-hire assessments report on essential performance drivers for retail jobs such as customer service, reliability, manages priorities, and pursues excellence”
5
Predict job performance and turnover risk
ai_action
“The Retail Associate Assessment is a selection tool used to predict on-the-job performance and turnover risk for new retail hires”
6
Recruiter identifies and advances candidates
human_review
“Walmart's recruiters can quickly identify and advance candidates who will learn the job faster, be more productive, and are likely to stay on the job”
Reported outcome

Walmart earned the 2019-2020 HRM Impact Award and successfully made more than 400,000 new hires in four months using the data-driven Retail Associate Assessment.

Reported metrics
New hires in 4 monthsmore than 400,000
Annual applicantsmore than 3 million
Stores supported4,700
Assessment validation studiesmore than 400
Reported stack
Modern HireHireVueVirtual Job Tryout
Source
https://www.hirevue.com/case-studies/walmart
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Walmart earned the 2019-2020 HRM Impact Award and successfully made more than 400,000 new hires in four months using the data-driven Retail Associate Assessment.

What tools did this team use?

Modern Hire, HireVue, Virtual Job Tryout.

What results were reported?

New hires in 4 months: more than 400,000; Annual applicants: more than 3 million; Stores supported: 4,700; Assessment validation studies: more than 400 (source-reported, not independently verified).

How is this recruiting AI workflow structured?

Candidate completes Virtual Job Tryout → Realistic job previews and simulations → Automated multi-method assessment screening → Performance driver scoring → Predict job performance and turnover risk → Recruiter identifies and advances candidates.

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