it_support · public · workflow
Movember saves tens of thousands with Box Shield and Box Sign, and reduces support load with Box AI Hubs
As Movember grew into a global foundation, ad hoc tools and fragmented on-premises file storage created content complexity across many research teams, while third-party e-signature and governance tools added unnecessary cost, and strict regulatory requirements demanded secure, compliant content management.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Hub portal creation per team
Teams quickly spin up a Hub as a single source of truth for all files related to their specific project or research area.
Tools used
Box AIBox HubsBox ShieldBox SignBox DriveSalesforce
Outcome
Box Hubs and Box AI created self-service content portals that saved hours per week in support requests; Box Sign replaced a third-party tool saving over $50K annually; and Box Shield automated classification, eliminating other governance tools and saving around $20K.
Results
Time saved2-3 hours a week
Volume95%
Cost replaced$20K
Grounding & classification
Source type: vendor customer story
39 fields verified against source quotes.
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