Hr ops · Production

Acciona's Services Division automates 50 processes with UiPath RPA, saving 1.5 FTEs in the pilot

The problem

Acciona's HR department manually processed data and documentation for thousands of temporary workers — tasks described as time-consuming, tedious, and demotivating, leaving no time to analyze data for business insights. One key process required up to 15 minutes per contract, with nearly 20,000 contracts processed in 2019.

Workflow diagram · grounded in source

Automation candidate identified

trigger

“the identification of new potential business cases for automation”

Business case and ROI review

validation

“a business case is drafted as a first step. This is done through a collaboration between business and technology managers, where the process is analyzed to determine what the expected outcome would be, to calculate and predict the ROI, a…”

Robot executes process

ai_action

“the team developed a software robot to assist in the task of registering and de-registering temporary service personnel on an internal platform”

External system integration

integration

“which then communicates with the Social Security office”

Output with SLA compliance

output

“robots also help eliminate errors, guarantee delivery times, and ensure fulfillment of client service-level agreements (SLAs)”

Reported outcome

The pilot project saved the HR department 1.5 FTEs.
RPA was expanded to automate up to 50 processes (30 in HR alone), and in one fully automated process, a robot replaced six full-time people working during the day.

Reported metrics

FTEs saved in pilot process1.5 FTEs

Temporary contracts processed annuallynearly 20,000

Manual time per contractup to 15 minutes per contract

Total processes automatedUp to 50

Show all 9 reported metrics

FTEs saved in pilot process1.5 FTEs

temporary contracts processed annuallynearly 20,000

manual time per contractup to 15 minutes per contract

total processes automatedUp to 50

HR processes automated30

full-time staff replaced in one automated processsix people

process time reductionprocess time drastically reduced

robot development time to marketone to two weeks

cost savingscost savings to the company increased notably

Reported stack

UiPath PlatformUiPath OrchestratorUiPath AcademyPwC

Source

https://www.uipath.com/resources/automation-case-studies/acciona-sustainable-infrastructure-renewable-energy-rpa

Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

The pilot project saved the HR department 1.5 FTEs.

What tools did this team use?

UiPath Platform, UiPath Orchestrator, UiPath Academy, PwC.

What results were reported?

FTEs saved in pilot process: 1.5 FTEs; Temporary contracts processed annually: nearly 20,000; Manual time per contract: up to 15 minutes per contract; Total processes automated: Up to 50 (source-reported, not independently verified).

How is this hr ops AI workflow structured?

Automation candidate identified → Business case and ROI review → Robot executes process → External system integration → Output with SLA compliance.

The pilot project saved the HR department 1.5 FTEs.RPA was expanded to automate up to 50 processes (30 in HR alone), and in one fully automated process, a robot replaced six full-time people working during the day.