LATAM Airlines trains 16,000 employees in 3 languages with Synthesia AI video
LATAM Airlines needed to create multilingual training videos for over 37,000 employees across diverse operational and support areas, but manual video recording was too slow and expensive, text-based materials failed to engage learners, and any content update required reshooting the entire video from scratch.
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LATAM Airlines produced 300+ training videos reaching over 16,000 learners, cutting production time from 30 to 60 days down to 5 days at most—at least an 83% reduction—with failure rates dropping and training delivered in Spanish, Portuguese, and English.
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Frequently asked questions
What did this team achieve with this AI workflow?
LATAM Airlines produced 300+ training videos reaching over 16,000 learners, cutting production time from 30 to 60 days down to 5 days at most—at least an 83% reduction—with failure rates dropping and training delivere…
What tools did this team use?
Synthesia, 1-Click Translation, LMS.
What results were reported?
Time savings: 80%; Production time cut: at least 83%; Videos created: 300+; Learners served: 16,000+ (source-reported, not independently verified).
How is this hr ops AI workflow structured?
Script uploaded and avatar selected → AI video generated → 1-Click Translation applied → Human review before distribution → LMS distribution to learners → Script edited and video regenerated.
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