Hr ops · Production

CCEP empowers employees with career growth using Eightfold Talent Management and Career Hub

The problem

CCEP's internal engagement surveys revealed employees felt growth opportunities within the company were limited, and the talent team faced a dual need to identify the right internal talent and provide development opportunities at scale.

Workflow diagram · grounded in source
1
Survey identifies growth gap
trigger
“internal engagement surveys suggested employees felt opportunities for growth within the company were limited”
2
Eightfold platform deployed
integration
“CCEP introduced Eightfold Talent Management and Career Hub to provide employees with learning and career growth opportunities, and managers and leaders with visibility into their workforce skills and talent”
3
Talent intelligence operationalized
ai_action
“CCEP's proactive approach to operationalizing talent intelligence helped address employee engagement and skills gaps within the company”
4
Employees see career opportunities
output
“Employees now see opportunity for growth in the company”
5
Succession plans digitized
output
“500+ succession plans created – digitized with talent data, talent profiles, and access to talent across the organization”
Reported outcome

Employees with talent profiles grew from 2% to 80%, profiled employees are 3x more likely to move internally, employee engagement scores rose 6 points, and 500+ succession plans were created and digitized.

Reported metrics
Employees with talent profilesincreased from 2% to 80%
Internal mobility likelihood for profiled employees3x more likely to move internally
Employee engagement score increase6 pt increase
Succession plans created500+
Reported stack
Eightfold Talent ManagementCareer Hub
Source
https://eightfold.ai/customers/customer-stories/coca-cola-europacific-partners-addresses-skills-gaps-with-eightfold/
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Employees with talent profiles grew from 2% to 80%, profiled employees are 3x more likely to move internally, employee engagement scores rose 6 points, and 500+ succession plans were created and digitized.

What tools did this team use?

Eightfold Talent Management, Career Hub.

What results were reported?

Employees with talent profiles: increased from 2% to 80%; Internal mobility likelihood for profiled employees: 3x more likely to move internally; Employee engagement score increase: 6 pt increase; Succession plans created: 500+ (source-reported, not independently verified).

How is this hr ops AI workflow structured?

Survey identifies growth gap → Eightfold platform deployed → Talent intelligence operationalized → Employees see career opportunities → Succession plans digitized.