Invoice processing · Production

Costain transforms its finance department using ABBYY FlexiCapture intelligent document processing

The problem

Costain's invoice processing was highly manual — employees printed incoming invoices and sorted them into piles by vendor, straining limited internal resources and preventing the finance team from attracting talent and meeting customer demands.

Workflow diagram · grounded in source
1
Invoice ingested from vendor
trigger
“FlexiCapture ingested the invoices as they arrive from the vendor”
2
AI document recognition
ai_action
“does the recognition with a high level of accuracy, and processes them straight through”
3
Invoice line item capture
ai_action
“captures line items on the face of invoices”
4
Straight-through processing
output
“80% of all invoices are processed by FlexiCapture without any human touch”
5
Analytics delivery
output
“delivers meaningful analytics”
Reported outcome

ABBYY FlexiCapture processes 400K invoices with 80% straight-through (no human touch), reducing processing time by 9 minutes and generating significant cost savings, while freeing staff for higher-value work.

Reported metrics
Invoices processed400K
Straight-through processing rate80%
Invoice processing time reduction9-minute reduction
Cost savingssignificant cost savings
Reported stack
IDPRPAUiPath
Source
https://www.abbyy.com/customer-stories/costain-transforms-its-finance-department-using-abbyy-intelligent-document-processing/
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

ABBYY FlexiCapture processes 400K invoices with 80% straight-through (no human touch), reducing processing time by 9 minutes and generating significant cost savings, while freeing staff for higher-value work.

What tools did this team use?

IDP, RPA, UiPath.

What results were reported?

Invoices processed: 400K; Straight-through processing rate: 80%; Invoice processing time reduction: 9-minute reduction; Cost savings: significant cost savings (source-reported, not independently verified).

How is this invoice processing AI workflow structured?

Invoice ingested from vendor → AI document recognition → Invoice line item capture → Straight-through processing → Analytics delivery.

Related invoice processing cases