Hr ops · Production

The Jerky Outlet reduces turnover 30% and achieves 90%+ review participation with Leapsome

The problem

The Jerky Outlet had no centralized HR system, relying on paper-based checkbox forms for annual performance reviews that produced repetitive, impersonal feedback and left managers and employees disengaged. There was also no cohesive employee engagement strategy across its multi-location operation.

Workflow diagram · grounded in source
1
Automated review reminders
trigger
“they know what's coming up since they receive email notifications in advance. This gives them more flexibility to plan and complete reviews on time”
2
Employee pre-review feedback
human_review
“allowing team members to give feedback before their managers actually see it, and making managers and team members engage more, instead of just managers writing the review”
3
AI feedback suggestions
ai_action
“AI-generated feedback suggestions. This gave managers a helpful starting point to craft thoughtful, personalized reviews — saving them significant time and effort while amplifying impact”
4
Manager personalizes review
human_review
“The AI feature gives managers a good starting point, and then they go in and change it specifically to their team member and what makes sense”
5
Engagement surveys
output
“The surveys allow us more data-driven decisions. They let us know when we need to have more people go out and talk to the team if they're not satisfied, or things that we didn't realize they were struggling with. They help us create new …”
6
Real-time meeting notes
output
“on the fly, if a manager needs to coach or praise a team member, they can quickly jot down a note, and when it's time for the reviews, they can see all of their notes”
Reported outcome

The Jerky Outlet achieved 90%+ review participation and reduced employee turnover from 89% to 59%, a 30% reduction that far outperforms the 150% industry average, while also seeing higher employee engagement through the Dream Program.

Reported metrics
Review participation rate90%+
Turnover reduction30%
Previous turnover rate89%
Current turnover rate59%
Show all 7 reported metrics
review participation rate90%+
turnover reduction30%
previous turnover rate89%
current turnover rate59%
industry average turnover150%
manager time saved on reviewssignificant time and effort
overall time savedsaved us so much time
Reported stack
LeapsomeReviews moduleLeapsome SurveysLeapsome Meetings
Source
https://www.leapsome.com/customers/the-jerky-outlet
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

The Jerky Outlet achieved 90%+ review participation and reduced employee turnover from 89% to 59%, a 30% reduction that far outperforms the 150% industry average, while also seeing higher employee engagement through t…

What tools did this team use?

Leapsome, Reviews module, Leapsome Surveys, Leapsome Meetings.

What results were reported?

Review participation rate: 90%+; Turnover reduction: 30%; Previous turnover rate: 89%; Current turnover rate: 59% (source-reported, not independently verified).

How is this hr ops AI workflow structured?

Automated review reminders → Employee pre-review feedback → AI feedback suggestions → Manager personalizes review → Engagement surveys → Real-time meeting notes.

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