Lead processing · Production

Kleindienst Group scaled real estate lead outreach 10x with Synthflow Voice AI

The problem

Kleindienst Group's sales team could only manually reach 60–80 leads per day per rep, leaving the vast majority of its 250,000+ contact database untouched and causing delayed follow-ups, lost opportunities, and higher labor costs.

Workflow diagram · grounded in source
1
CRM integration with Synthflow
Integration
The in-house CRM connected to Synthflow in under an hour.
▾ source quote
“our in-house CRM connected to Synthflow in under an hour”
2
Outbound or inbound call initiated
Trigger
The Voice AI initiates the full qualification cycle from the first call.
▾ source quote
“automated the full qualification cycle — from first call to meeting booking”
3
Qualify and route inquiry
Ai action
The Voice AI qualifies and routes new property inquiries automatically.
▾ source quote
“Qualifies and routes new property inquiries automatically”
4
Receptionist and scheduling tasks
Ai action
The Voice AI handles receptionist tasks and appointment scheduling.
▾ source quote
“Handles receptionist tasks and appointment scheduling”
5
Warm leads surfaced to sales
Output
The AI filters noise and surfaces actionable leads for the sales team.
▾ source quote
“the AI identifies ~1% high-intent prospects, filtering noise and surfacing actionable leads for the sales team”
6
Sales training roleplays
Feedback loop
The Voice AI powers internal sales-training roleplays for the team.
▾ source quote
“Powers internal sales-training roleplays for the team”
Reported outcome

Synthflow's Voice AI scaled outreach to 30,000+ calls per month with 100% call coverage including after hours, surfaced ~1% high-intent prospects from a largely unqualified dataset, and reduced operational costs by ~90%.

Reported metrics
Lead outreach scale10X
Monthly call volume30,000+ calls per month
Call coverage100%
Warm lead / meeting booking rate~1%
Show all 8 reported metrics
lead outreach scale10X
monthly call volume30,000+ calls per month
call coverage100%
warm lead / meeting booking rate~1%
operational cost reduction~90%
daily call capacity (AI)1,000+ calls daily
human daily call capacity (baseline)60–80 calls per day per person
lead database size250,000+ leads
Reported stack
SynthflowCRM
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Source
https://synthflow.ai/customer-stories/kleindienst-group-scaled-lead-outreach-10x-with-voice-ai
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Frequently asked questions

What did this team achieve with this AI workflow?

Synthflow's Voice AI scaled outreach to 30,000+ calls per month with 100% call coverage including after hours, surfaced ~1% high-intent prospects from a largely unqualified dataset, and reduced operational costs by ~90%.

What tools did this team use?

Synthflow, CRM.

What results were reported?

Lead outreach scale: 10X; Monthly call volume: 30,000+ calls per month; Call coverage: 100%; Warm lead / meeting booking rate: ~1% (source-reported, not independently verified).

How is this lead processing AI workflow structured?

CRM integration with Synthflow → Outbound or inbound call initiated → Qualify and route inquiry → Receptionist and scheduling tasks → Warm leads surfaced to sales → Sales training roleplays.

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