Invoice processing · Production

Lido automates utility bill extraction for Hocutt, cutting weekly processing from 20+ hours to 5 hours

The problem

Hocutt's billing team spent 6-7 hours per month processing just one large property's utility bills—representing 80% of one employee's processing time—with a 5-10% error rate and a manual workflow that created a hard ceiling on client growth without additional headcount.

Workflow diagram · grounded in source

Monthly utility bills arrive

trigger

“Every month, the billing team reviewed at least 2,000 pages of water, gas, and electric bills from countless different utility providers—each with their own format, layout, and structure”

Lido extracts utility charges

ai_action

“Lido extracts utility charges from any provider's bill format—regardless of layout differences or document structure”

Extraction and data review

human_review

“with only 20 minutes spent on extraction and data review”

CSV import to billing system

integration

“outputs clean, standardized CSV files ready for direct import into Hocutt's billing system”

Reported outcome

Weekly processing time fell from 20+ hours to 5 hours, reclaiming 75 hours per month; billing team capacity spent on bill processing dropped from 25% to 5%, enabling Hocutt to take on more client properties without adding headcount.

Reported metrics

Processing time for one large property1 hour (down from 6-7 hours)

Extraction and data review time per property20 minutes

Weekly processing time5 hours (down from 20+ hours)

Monthly time reclaimed75 hours per month

Show all 7 reported metrics

processing time for one large property1 hour (down from 6-7 hours)

extraction and data review time per property20 minutes

weekly processing time5 hours (down from 20+ hours)

monthly time reclaimed75 hours per month

billing team capacity spent on bill processing5% (down from 25%)

employee processing time share before automation80%

manual processing error rate before automation5-10%

Reported stack

Lido

Source

https://trylido.com/customers/hocutt

Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Weekly processing time fell from 20+ hours to 5 hours, reclaiming 75 hours per month; billing team capacity spent on bill processing dropped from 25% to 5%, enabling Hocutt to take on more client properties without ad…

What tools did this team use?

Lido.

What results were reported?

Processing time for one large property: 1 hour (down from 6-7 hours); Extraction and data review time per property: 20 minutes; Weekly processing time: 5 hours (down from 20+ hours); Monthly time reclaimed: 75 hours per month (source-reported, not independently verified).

How is this invoice processing AI workflow structured?

Monthly utility bills arrive → Lido extracts utility charges → Extraction and data review → CSV import to billing system.