Hr ops · Production

Loop uses Lattice to build transparent compensation frameworks and achieves 90% mid-year review completion

The problem

Loop was using 15Five and needed a more integrated HR platform that could support objectives, growth plans, and competency tracks — capabilities unavailable in their existing tooling — while being intuitive enough for employees to actively adopt.

First attempt

15Five lacked the integrated module breadth Loop needed, and the people team was spending time on manual operational tasks in Excel rather than strategic work.

Workflow diagram · grounded in source
1
Compensation guidelines established
output
“Lattice helps us proactively set guidelines and guardrails, ensuring consistency and avoiding unexpected outcomes like budget overruns during salary decision-making”
2
Manager compensation review
human_review
“managers are provided with a budget and clear recommendations based on performance reviews, but they retain the autonomy to make adjustments — provided they justify their choices”
3
Compensation recommendations submitted
output
“Managers at Loop have embraced the Compensation tool, with 100% recommendations submitted in the last review cycle”
4
Engagement survey triggers analysis
trigger
“After engagement surveys, we leverage Lattice to identify managers' strongest results and areas requiring improvement”
5
AI Engagement Insights dig deeper
ai_action
“When trust in leadership scores dipped in one team, we used Lattice's anonymous comment feature to dig deeper," says Bas. "It turned out employees were referring to the executive team, not their direct managers — so we adjusted how we ph…”
6
Peer-to-peer learning facilitated
feedback_loop
“foster peer-to-peer learning where high-performing managers mentor others”
Reported outcome

Loop achieved 90% completion of mid-year reviews, 70% peer and upward feedback completion, 75% employee weekly update submission, and 42% of employees with documented growth areas, while the people team shifted from firefighting to strategic enablement.

Reported metrics
Mid-year review completion90%
Peer and upward feedback completion70%
Employees submitting weekly updates75%
Employees with documented growth areas42%
Show all 6 reported metrics
mid-year review completion90%
peer and upward feedback completion70%
employees submitting weekly updates75%
employees with documented growth areas42%
compensation recommendations submitted100%
operational task timereducing time spent on operational tasks, like working in Excel and comparing manually
Reported stack
LatticeLattice AI Engagement Insights15Five
Source
https://lattice.com/customers/loop-earplugs
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Loop achieved 90% completion of mid-year reviews, 70% peer and upward feedback completion, 75% employee weekly update submission, and 42% of employees with documented growth areas, while the people team shifted from f…

What tools did this team use?

Lattice, Lattice AI Engagement Insights, 15Five.

What results were reported?

Mid-year review completion: 90%; Peer and upward feedback completion: 70%; Employees submitting weekly updates: 75%; Employees with documented growth areas: 42% (source-reported, not independently verified).

What failed first in this deployment?

15Five lacked the integrated module breadth Loop needed, and the people team was spending time on manual operational tasks in Excel rather than strategic work.

How is this hr ops AI workflow structured?

Compensation guidelines established → Manager compensation review → Compensation recommendations submitted → Engagement survey triggers analysis → AI Engagement Insights dig deeper → Peer-to-peer learning facilitated.

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