Invoice processing · Production

Medius AP Benchmark Report: AI-driven invoice automation achieves 99.5% automatic approval routing and sub-2-day processing times

The problem

AP teams face paper-heavy, manual invoice processes with bottlenecks, limited visibility, late payments, and time-consuming matching and routing to approvers.

Workflow diagram · grounded in source
1
Invoice entered in AP system
trigger
“from when a PO invoice or a non-PO invoice is entered in the AP system until it is finally approved and sent to the ERP system ready for payment”
2
AI touchless capture
ai_action
“accurately capturing information from invoice headers and line-items then automatically matching them against single or multiple POs and receivables”
3
PO invoice matching
ai_action
“automatically matching them against single or multiple POs and receivables”
4
Non-PO automatic routing
routing
“99.5% of non-PO invoices are automatically routed to the correct approver—without anyone intervening”
5
Human approval for non-PO
human_review
“needs to go through an invoice approval process within the buying organization with some level of manual review”
6
ERP output for payment
output
“sent to the ERP system ready for payment”
7
Supplier format learning
feedback_loop
“Usually we only need to run three invoices from a new supplier for the system to learn the data format and indicate a high enough confidence level that we can turn on automatic touchless capture”
Reported outcome

Medius achieves best-in-class rates: 99.5% automatic approval routing for non-PO invoices, 96.3% touchless processing rate for PO invoices, and total processing times of 1.4 days (PO) and 2.1 days (non-PO), well below the Ardent Partners best-in-class benchmark of 3.1 days.
Chadwell Supply improved from 20% to 89.4% touchless.

Reported metrics
Non-PO automatic approval routing rate99.5%
PO touchless capture rate (best-in-class)100%
PO touchless processing rate (best-in-class)96.3%
PO total processing time (best-in-class)1.4 days
Show all 10 reported metrics
Non-PO automatic approval routing rate99.5%
PO touchless capture rate (best-in-class)100%
PO touchless processing rate (best-in-class)96.3%
PO total processing time (best-in-class)1.4 days
Non-PO average approval time (best-in-class)1 day
Non-PO total processing time (best-in-class)2.1 days
Chadwell Supply touchless rate before Medius20%
Chadwell Supply touchless rate after Medius89.4%
Industry best-in-class touchless processing rate (Ardent Partners)49.2%
Industry best-in-class total processing time (Ardent Partners)3.1 days
Reported stack
Medius AP AutomationMedius patent pending invoice capture toolERP
Source
https://www.medius.com/customers/ap-benchmark-report
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Medius achieves best-in-class rates: 99.5% automatic approval routing for non-PO invoices, 96.3% touchless processing rate for PO invoices, and total processing times of 1.4 days (PO) and 2.1 days (non-PO), well below…

What tools did this team use?

Medius AP Automation, Medius patent pending invoice capture tool, ERP.

What results were reported?

Non-PO automatic approval routing rate: 99.5%; PO touchless capture rate (best-in-class): 100%; PO touchless processing rate (best-in-class): 96.3%; PO total processing time (best-in-class): 1.4 days (source-reported, not independently verified).

How is this invoice processing AI workflow structured?

Invoice entered in AP system → AI touchless capture → PO invoice matching → Non-PO automatic routing → Human approval for non-PO → ERP output for payment → Supplier format learning.