Hr ops · Production

Mitchells & Butlers partners with Blue Yonder to optimize workforce scheduling and reduce waste across 1,600+ properties

The problem

Mitchells & Butlers faced two major challenges: rapidly changing market dynamics putting huge pressure on workforce management scheduling, and the need to maximize revenue while minimizing waste at the point of sale — with data silos preventing real-time visibility across the business.

Workflow diagram · grounded in source
1
Labor demand forecast
ai_action
“Using the industry's most accurate forecast, it generates optimized labor schedules that are compliant with labor laws and corporate policies. Plus, it provides the flexibility to adjust schedules midweek if things change and lets employ…”
2
Schedule compliance validation
validation
“generates optimized labor schedules that are compliant with labor laws and corporate policies”
3
Employee self-service shift management
human_review
“lets employees swap or bid on shifts as their schedule allows. The mobile capability was particularly attractive, as this enabled a high level of employee engagement with self-service tools and more scheduling flexibility.”
4
Auto scheduling rollout
output
“Mitchells & Butlers engaged in an auto scheduling pilot across multiple brands and began rolling this out to the rest of the business in the second half of 2022”
5
Inventory forecasting and auto-replenishment
ai_action
“accurate forecasts and auto-replenishment of inventory”
Reported outcome

By partnering with Blue Yonder, Mitchells & Butlers increased revenue, improved customer experiences, reduced cost of labor, and reduced waste without service disruption; the auto scheduling pilot had a significant positive financial impact and enabled the company to hit its labour budget forecast accurately.

Reported metrics
Labor budget forecast accuracyhit our labour budget forecast accurately
Financial impact from auto scheduling pilotsignificant positive financial impact
Labor expenses (vendor typical benchmark)up to 10%
Employee engagement (vendor typical benchmark)up to 25%
Show all 8 reported metrics
labor budget forecast accuracyhit our labour budget forecast accurately
financial impact from auto scheduling pilotsignificant positive financial impact
labor expenses (vendor typical benchmark)up to 10%
employee engagement (vendor typical benchmark)up to 25%
labor violations (vendor typical benchmark)up to 60%
waste reduction — Store Execution (vendor typical benchmark)up to 25%
inventory investment reduction — Store Execution (vendor typical benchmark)up to 20%
sales increase — Store Execution (vendor typical benchmark)up to 3%
Reported stack
Blue Yonder Store Execution
Source
https://blueyonder.com/customers/mitchells-and-butlers
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

By partnering with Blue Yonder, Mitchells & Butlers increased revenue, improved customer experiences, reduced cost of labor, and reduced waste without service disruption; the auto scheduling pilot had a significant po…

What tools did this team use?

Blue Yonder Store Execution.

What results were reported?

Labor budget forecast accuracy: hit our labour budget forecast accurately; Financial impact from auto scheduling pilot: significant positive financial impact; Labor expenses (vendor typical benchmark): up to 10%; Employee engagement (vendor typical benchmark): up to 25% (source-reported, not independently verified).

How is this hr ops AI workflow structured?

Labor demand forecast → Schedule compliance validation → Employee self-service shift management → Auto scheduling rollout → Inventory forecasting and auto-replenishment.

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