TrendyMinds and Algolia partnered to create a personalized and easy to manage search experience for the Indiana University Health website
IU Health needed a personalized search experience to connect patients with physicians and medical resources, while managing data scattered across multiple first and third party repositories each with its own endpoint — creating a hectic backend and administrative pain points on provider pages.
After implementing Algolia, IUHealth.org saw a 16% increase in searches within two weeks of launch and a 17% increase in online scheduled appointments, while consolidating all provider data sources into a single Algolia-powered backend.
Frequently asked questions
What did this team achieve with this AI workflow?
After implementing Algolia, IUHealth.org saw a 16% increase in searches within two weeks of launch and a 17% increase in online scheduled appointments, while consolidating all provider data sources into a single Algol…
What tools did this team use?
Algolia.
What results were reported?
Online scheduled appointments: 17%; Searches within two weeks of launch: 16% (source-reported, not independently verified).
How is this appointment scheduling AI workflow structured?
Patient searches IUHealth.org → Algolia personalized search → Multi-source data consolidation → Provider page display.