Hr ops · Production
Velera's performance feedback quality increased by 67% using Textio for managers
The problem
Velera's leaders struggled to draft fair, development-oriented performance reviews, and the organization needed to address bias risk in the feedback process while diversifying their leadership bench and improving DEI outcomes.
Workflow diagram · grounded in source
1
AI generates feedback draft
ai_action
“managers can input a few details and quickly generate high-quality (and bias-free) feedback”
2
Manager reflects and refines
human_review
“The tool still requires managers to reflect on their employees' performance and consider their input”
3
Real-time coaching as managers write
feedback_loop
“Velera leaders appreciated Textio's real-time coaching, which ensured they could effectively apply what they learned”
4
Workday integration
integration
“real-time coaching seamlessly integrated into Workday, simplifying its use and adoption by leaders”
5
High-quality feedback delivered
output
“the quality of feedback improved, AND employees received more feedback, resulting in employees receiving more high-quality feedback”
Reported outcome
After adopting Textio for managers, Velera saw feedback quality increase by 67%, the amount of feedback increase by 12%, and leaders reported cutting their writing time by 50%.
Reported metrics
Feedback quality increase67%
Amount of feedback increase12%
Writing time reduction50%
Reported stack
TextioWrite it with Textio AIWorkday
Source
https://textio.com/blog/talk-about-an-upgrade-feedback-quality-rocketed-by-a-staggering-62-pscu-co-op-solutions-textio-lift-success-story
Read source ↗Frequently asked questions
What did this team achieve with this AI workflow?
After adopting Textio for managers, Velera saw feedback quality increase by 67%, the amount of feedback increase by 12%, and leaders reported cutting their writing time by 50%.
What tools did this team use?
Textio, Write it with Textio AI, Workday.
What results were reported?
Feedback quality increase: 67%; Amount of feedback increase: 12%; Writing time reduction: 50% (source-reported, not independently verified).
How is this hr ops AI workflow structured?
AI generates feedback draft → Manager reflects and refines → Real-time coaching as managers write → Workday integration → High-quality feedback delivered.