Hr ops · Production

Velera managers cut review writing time in half and improve feedback quality 67% with Textio AI

The problem

Velera had thousands of managers who needed different kinds of coaching support for writing performance reviews and giving feedback, but the DEI team and one-time manager trainings could not keep up with that demand. Women and people of color consistently receive the lowest quality feedback, creating promotion and pay inequities that damage leadership representation.

Workflow diagram · grounded in source
1
Manager begins writing feedback
trigger
“Textio was by their side whenever they were writing feedback and performance reviews”
2
AI generates starter feedback
ai_action
“Textio eliminated the dreaded blank page stage and generated starter feedback for them. With a few simple clicks to direct the topic of feedback along with adding specific examples”
3
AI coaching on clarity and examples
ai_action
“It helped them edit what they had written to improve clarity, include examples, and stay relevant to the person's job”
4
Improved feedback delivered to employees
output
“employees at Velera are now getting more, better feedback to develop their skills and all have an equitable shot at rising through Velera and becoming leaders”
Reported outcome

With Textio AI, managers cut review writing time in half, improved feedback quality by 67%, and increased feedback quantity by 12%, with employees thanking managers for the support they needed to grow their careers.

Reported metrics
Feedback quality improvement67%
Feedback quantity increase12%
Review writing timecut writing time in half
Reported stack
TextioTextio AI
Source
https://textio.com/resources/case-studies/velera
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

With Textio AI, managers cut review writing time in half, improved feedback quality by 67%, and increased feedback quantity by 12%, with employees thanking managers for the support they needed to grow their careers.

What tools did this team use?

Textio, Textio AI.

What results were reported?

Feedback quality improvement: 67%; Feedback quantity increase: 12%; Review writing time: cut writing time in half (source-reported, not independently verified).

How is this hr ops AI workflow structured?

Manager begins writing feedback → AI generates starter feedback → AI coaching on clarity and examples → Improved feedback delivered to employees.

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