Integratec Boosts Qualified Lead Generation by 25% Using Tidio
Integratec was receiving a high volume of website leads that its basic chat and forms couldn't filter or qualify, and its customer success team couldn't properly track the many support requests and FAQs coming in.
Integratec reports increases in qualified leads, described both as 75% more qualified leads and, in a director quote, around a 25% increase, plus 2x faster lead response, and 26% of website visitors now engage with the chatbot, which tags and segments them for customer success.
Frequently asked questions
What did this team achieve with this AI workflow?
Integratec reports increases in qualified leads, described both as 75% more qualified leads and, in a director quote, around a 25% increase, plus 2x faster lead response, and 26% of website visitors now engage with th…
What tools did this team use?
Tidio, Flows, help desk ticketing system.
What results were reported?
Qualified leads increase (headline stat): 75%; Lead response speed: 2x; Qualified leads increase (director quote): 25%; Website visitors engaging with chatbot: 26% (source-reported, not independently verified).
How is this lead processing AI workflow structured?
Chat flow filters prospects → Qualified lead reaches customer success → Ticketing system tracks requests → Visitors tagged and segmented.